Virtually everybody in sales today sells over the phone, at least part of the time, and most consider the phone to be the most powerful sales tool. Like any tool, there are right ways and wrong ways to use it. For any salesman, your phone skills can be the difference between making more money…and losing the sale.
Jerry Thibeau from Phone Ninjas will review 7 essential phone skills that will make a swift and dramatic impact on your sales success, and your paycheck. Jerry is the expert when it comes to helping salespeople improve their communication skills, their ability to persuade, and their ability to personalize each sales call. You’ll learn what definitely works and what absolutely doesn’t.
Jerry Thibeau is the founder and president of Phone-Up Ninjas, a company providing effective phone training for automotive professionals.
Jerry has held several positions in the automotive business since 1985. Most recently, he has been a consultant and coach working with sales people and managers on the most effective methods associated with the phone, Internet and CRM usage.
Jerry has personally trained well over 10,000 dealership personnel during the last seven years and has helped train dealerships with tips, techniques and solutions that have helped dealerships increase sales.